Microsoft is making AI agents first-class participants in Teams channels, group chats, and meetings — not just private chat assistants. Channel Agent, now in public preview, creates a dedicated AI expert for each Teams channel grounded in its conversations, files, and meeting transcripts. At the same time, Azure AI Foundry agents can be published directly…
Perplexity built its reputation on web search with cited answers. Its enterprise and connector product line is moving in a different direction: combining public web research with internal files, connected apps, and workflow actions inside a single AI search interface. App Connectors let teams search through Slack messages, Google Drive documents, Notion pages, Salesforce records,…
Salesforce published a significant positioning update on April 29, 2026: Slack is now the default conversational interface for every new Salesforce customer, connected to CRM data from day one. The move reflects Salesforce’s intent to make Slack the place where Agentforce agents, sales records, service cases, and team collaboration converge. For sales and service teams…
Grammarly rebranded as Superhuman in November 2025, announcing a unified suite that combines its writing assistant with Coda for collaborative workspaces, Superhuman Mail for inbox management, and Superhuman Go for proactive AI assistance. In February 2026, Superhuman expanded Go’s agent ecosystem with partner agents from Box, Gamma, and Wayground. The direction is clear: Superhuman is…
monday.com announced on May 6, 2026 that it is repositioning from a work management platform to an AI Work Platform — what it describes as the most significant change in its history. The announcement is backed by native AI agents, a new external agent infrastructure launched in March 2026, AI Blocks woven into automations and…
Box launched Box Automate on April 28, 2026, positioning it as AI-powered workflow orchestration for content-driven processes. Combined with the April 2026 general availability of Box Agent and Box AI Studio, Box is making a clear argument that enterprise content platforms should not just store and retrieve documents — they should be able to understand…
Search has always been the weak point of the modern work stack. Files live in Dropbox, messages in Slack, documents in Google Drive, tasks in project tools — and finding anything specific across all of them requires either memory or frustration. Dropbox Dash is trying to change that by turning work search into an AI…
Airtable has been quietly expanding beyond structured databases and interface building into something closer to an AI work system. Three interconnected pieces — Omni, Field Agents, and an MCP server — let teams generate apps from natural language, run AI across every record automatically, and connect external AI assistants directly to their data. For operators,…
Intercom published a quiet but significant update to how its Fin AI agent is priced and measured. The shift — from resolutions to outcomes — is not just a billing change. It reflects how AI support systems are evolving from simple deflection bots into something closer to operational support infrastructure. For teams using Fin, or…
HubSpot published its Spring 2026 Spotlight on April 14, 2026, with a cluster of updates organized around a concept the company calls “Growth Context” — the idea that AI produces better outcomes when it has deep knowledge of customers, teams, business context, and interaction history, not just generic training data. At the center of the…